To place an order, follow these simple steps:
● Contact Us – Reach out via email, WhatsApp, or Viber to request an order form.
● Fill Out the Form – Provide details about the products you need and your preferred shipping method.
● Submit Your Request – Send the completed form back to us for processing.
● Our Order Processing Team operates 24/7, ensuring a swift response. Don’t hesitate to contact us!
Quick Request for Order Form
No, X-FABS operates strictly on a B2B sales model and does not offer retail sales.
The minimum order quantity is one pallet of the selected model. For larger orders or custom requirements, please contact us for more details.
It depends on the quantity and specific requirements. Please contact us for more details.
The production time depends on the type and quantity of the order. Once we receive your request, we will provide you with an estimated delivery time. For urgent orders, please contact us to discuss priority processing.
Returns: Customers can request a return within 7 days from the delivery date if the products are damaged during shipping or do not meet the order specifications.
Return Conditions: Customers must contact our support team within 7 days of receiving the product and provide proof of damage.
Refunds: Refunds will be issued for products that are returned in unused and undamaged condition.
We ship to all European countries, Turkey, the United States, and the United Kingdom. For other destinations, please contact us to discuss possible shipping arrangements.
Our factory is located in Kosovo, strategically positioned to efficiently serve our international clients. We operate with high production standards to ensure quality and reliability in every product we manufacture.
You can reach us via email or phone or directly message us, as listed in the Contact section.
We offer various shipping options to accommodate your needs. During the checkout process, you will have the opportunity to select the shipping method that suits you best. These options may include standard shipping, express shipping, or expedited delivery, depending on your location and the nature of the product.
We understand that timely delivery is crucial, and we make every effort to deliver your order within the estimated time frame specified during the checkout process. Please note that the estimated delivery time may vary based on factors such as product availability, destination, and shipping method selected.
Once you place an order, our dedicated team begins processing it promptly. This includes verifying the order details, conducting quality checks, and preparing the package for shipment. The order processing time may vary depending on the product, with some items requiring additional handling or customization.
To keep you informed about the progress of your delivery, we provide shipment tracking for most orders. Once your order is shipped, you will receive a confirmation email with a tracking number and/or instructions on how to track your package. This allows you to monitor the status of your shipment and estimate its arrival.
International shipments may be subject to customs duties, taxes, and import regulations. These costs are the responsibility of the buyer.
Upon receiving the goods, clients are required to inspect them and report any issues within 24 hours to confirm the delivery's accuracy.